Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Account Information

COVID-19 Resources

Benefits

Benefit Information

Advantages of Membership

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Online Enrollment

Online Enrollment Guide

Domestic SBS/SPH Students

International OPT

All Pharmacy and PA Enrollment Information

Medical/DPT and International Medical Student Enrollment Information

International Graduate Enrollment Information

SBS - MS Medical Science Online Only Student Enrollment Information

Students with a Qualifying Life Event

Continuation Insurance

You will receive a welcome email from UnitedHealthcare in your UNT mailbox 3 to 5 days after you activate your coverage. This email will instruct you on how to set up your MyAccount and view/print your ID card.

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The Annual Medical and DPT student waiver deadline ended 08/09/22. The online waiver system can no longer accept new waiver requests.

The Annual PA, Pharmacy, SBS, and SPH student waiver deadline ended 09/07/22. The online waiver system can no longer accept new waiver requests.

Claims

Regulatory Notices

Enhanced Products

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Student Resources
PO Box 809025
Dallas, TX  75380-9025
1 (800) 767-0700
UHC Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected